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| Technical FAQ |
What is Broadband ?
What is Internet over Cable and how does it work ?
What is a Cable Modem?
What are the Benefits of Cable Internet Services over
regular dial-up services?
What is Broadband ?
Broadband is an always-on gateway to a New World of Internet
based services delivered at relatively faster speed to households
& business. Broadband is a huge digital pipeline that links
consumer to the Internet's deepening pool of news, information,
entertainment and data.
What is Internet over Cable and how does it work ?
It's a broadband service, you can get for your office or
home, which has a huge potential of delivering Internet
and other future applications like Video conferencing, Telephony,
Video on demand etc.. It uses a TV cable instead of phone
line at a relatively lower price as compared to other popular
types of access like ISDN or Dial-up connections. State-of-the-art
cable modem technology is used to provide high-speed data
transmission over the existing cable TV infrastructure.
Internet signals are sent in the RF range. The cable modem
at the user end converts this signal into digital form so
that the computer can understand this signal. It works in
very many similar manners as the modem used for dial up
connection.
What is a Cable Modem?
It's a device that converts RF signal into digital signal,
understandable by your PC. Cable modem is different from
your existing dial-up modem.
What are the Benefits of Cable Internet Services over
regular dial-up services?
There are several advantages of Cable Internet service:
| Features/Service |
Dial-up Cable |
Internet |
| Speed |
Low |
High |
| Dialing for connection |
Yes |
No |
| Always online |
No |
Yes |
| Stability of connection |
No |
Yes |
| Charges increase as |
Usage |
Fixed |
| Phone line busy |
Yes |
Never |
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| System Requierment |
" Your computer should be operating on Windows 95, 98, 2000
or NT.
" Your computer should have Ethernet card.
" You need free hard disk space of 20MB.
" The RAM should be at least 32 MB.
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| Services Usage FAQ |
Do I have to get a new cable connection
for accessing Internet ?
What is the service support I will
get?
Will the Internet signal be affected
by video signals?
What if I change my residence?
How much do I pay to avail this service
?
Do I pay for Telephone call charges
while using BhaskarBroadBand?
How and when I will be billed for the
service?
Can I pay for more than one
month at a time?
Who should I call if I have any queries
about the BhaskarBroadBand service?
Do I have to get a new cable connection for accessing Internet
?
No. But you have to pay standard installation charges.
What is the service support I will get?
All complaints regarding Internet connection will be directly
received at our customer care center at BhaskarBroadBand
office and would be taken care-of instantaneously.
Will the Internet signal be affected by video signals?
No. The frequency bandwidth for Internet signal is a separate
one from that of video signal, either of the signals will
not be affected.
What if I change my residence?
Your connection will be automatically transferred to the
new address, just by paying a minimum registration charge.
(Subject to the availability of BhaskarBroadBand in the
new locality)
How much do I pay to avail this service ?
You are required to pay two type of charges. One is standard
registration charge and another is monthly rental. For details,
please refer to BhaskarBroadBand Tariff Card.
Do I pay for Telephone call charges while using BhaskarBroadBand?
No, you don't. You only pay for life time registration charges
and your flat-rate monthly subscription charges. You can
stay online as long as you want without paying another penny.
How and when I will be billed for the service?
The one-time payment of Rs. 2,500/- towards the registration
charges will be collected immediately, i.e., from the date
you register for the BhaskarBroadBand service. The first
payment corresponding to the monthly rental will be collected
10 days after your registration for the service (as it may
take up to 10 days to upgrade your cable line to The monthly
billing cycle will run from 10th day of the present month
to 10th day of the next month. Subscriber is required to
pay monthly rental through cash or account payee cheque
drawn in favor of Bhaskar Multinet Pvt. Ltd., Jaipur; as
per the tariff chosen by the subscriber. If a subscriber
fails to pay his advance monthly rental by 10th, it will
attract a penalty of Rs.100/- up till 15th of the month.
Beyond this limit, BhaskarBroadBand reserves the right to
suspend or terminate the services without prior notification.
Can I pay for more than one month at a time?
No, not at present. The monthly rental will be charged from
you only on monthly basis while you are subscribed to the
BhaskarBroadBand service.
If I go on a holiday, or do not use the BhaskarBroadBand
service for whatever reason, will I still be charged monthly
rental?
Yes. The minimum term for this service is 12 continuous
months.
Who should I call if I have any queries about the BhaskarBroadBand
service?
For any queries about BhaskarBroadBand Please call customer
Care center on 5105892 or email us at projects@raj.bhaskarnet.com
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